FAQ - Frequently Asked Questions

FAQ

Most common questions and answers

Here are answers to the most frequently asked questions to help you better understand our services and processes. If you need further assistance, feel free to Connect with me.

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Order and Product Inquiries

You can order printed images directly from my website. Simply select your desired image from the gallery and follow the checkout process. If you have any specific requests or need assistance, please feel free to reach out to me directly.
Black-and-white prints are available only in an 8 x 10 size. Color prints can be ordered in sizes ranging from 8 x 10 up to a maximum of 12 x 12.
I do not offer framing options at this time. However, I would be happy to recommend suitable frames for your prints.
I use glossy paper for black-and-white prints, and both matte and glossy papers for color prints.
Yes, you can preview images on my website before making a purchase.
Yes, I offer black-and-white prints, which you can explore on my website.
Unfortunately, this option is not available at the moment.
Yes, the images displayed on my website are watermarked to protect my copyright. However, any prints you purchase will be delivered without watermarks. Additionally, all photos are originally signed by me to authenticate the work
I take great care in processing prints to ensure they meet high-quality standards.

Payment and Pricing:

I accept Interac e-transfer for payments.
Yes, I ensure that all payment information is handled securely.
I do not offer discounts or promotional codes at this time.
Yes, additional fees may apply for international shipping and taxes.

Returns and Refunds

Unfortunately, I do not accept returns for printed images.
Please contact me to discuss your concerns regarding refunds.
If you receive a damaged or incorrect order, please contact me immediately.

Image Licensing and Copyright

For commercial use inquiries, please email me directly.
Yes, the purchase price covers personal use only.
I do not offer digital copies at this time.
All of my prints are protected by copyright.

Customization Requests

Please contact me to discuss your specific image requests.
I do not offer this service at the moment.
Bulk order discounts are available only for color photos.
Adding personalized text or captions is available for an additional cost, applicable only to color photos.

Account and Technical Support

No, you do not need an account to place an order.
To update or cancel your order, please contact me directly.

Sustainability and Quality Assurance

Yes, I prioritize eco-friendly printing materials to minimize environmental impact.
To maintain vibrant print colors, I recommend protecting them from direct sunlight and UV rays by using frames with UV-protective glass.
I ensure the safe delivery of fragile prints by shipping them in durable cardboard envelopes designed to provide protection during transit.